24 / 7 Emergency Dispatch — GTA & Ontario-wide·(647) 505-6329
24 / 7 emergency

If the cold has stopped,
we’re already on the way.

A commercial refrigeration failure is counted in dollars per minute. Our emergency architecture is built to collapse that clock — one number, one dispatch, a certified technician on your doorstep in under sixty minutes across the GTA.

Dispatch — live now

Response
< 60 min
Coverage
GTA · Ontario
Availability
24 / 7 / 365
After-hours surcharge
Disclosed upfront
When to call

If in doubt,
make the call.

An after-hours phone call is almost always cheaper than the inventory you lose before morning. Our dispatchers are trained to triage honestly — if it isn’t urgent, we’ll tell you and book a scheduled visit instead.

Common emergency faults

Walk-in cooler holding above setpoint
Walk-in freezer temperature rising
Compressor short-cycling or seized
Refrigerant leak or low-charge fault
Evaporator coil frozen solid
Display case intermittent cooling
Ice machine stopped producing
Condenser fan failure or stall
Thermostat or controller drift
Electrical, contactor or wiring fault
Unusual noise, vibration or odour
Water leak, pooling or drain blockage
The dispatch

Four movements between the call and the cold.

From first ring to verified temperature, the sequence is the same — repeated thousands of times, refined so that nothing is improvised when it matters.

Step · 01

One phone call

Dial (647) 505-6329. The line is answered by a human, at any hour, every day of the year.

Step · 02

Dispatch, logged

We triage on the call — equipment type, symptoms, site access. A technician is routed before the call ends.

Step · 03

Diagnose on site

Under sixty minutes across the GTA. Scope the fault, document the cause, commit to a repair number before work begins.

Step · 04

Verified cold

Equipment is back in service, temperatures logged, paperwork filed. Follow-up scheduled if monitoring is warranted.

Our emergency promise

Honest numbers,
unhurried hands.

After-hours pricing is disclosed on the phone, before the van is dispatched. No hidden surcharge, no “emergency premium” surprise on the invoice. The diagnosis fee is the diagnosis fee. If the repair is accepted, it folds into the total.

Every technician is a full-time employee of Atlantic Refrigeration Canada — certified, insured and equipped. We don’t subcontract the night. If parts aren’t on the truck, we’ll stabilise the unit, sandbag the inventory and return the next morning with what’s needed.

Every emergency call closes with a written report — fault, resolution, recommended follow-up. File it with your insurance, your landlord, your auditor; it’s yours.

Dispatch open — right now

Every minute,
costs inventory.

One number, one dispatcher, one certified technician on the way. Stop counting the cost and make the call.

(647) 505-6329
Answered live, every hour
< 60
Minute response
24/7
Every day, year round
20+
Years on call
After the fix

A good emergency ends with a plan.

If your equipment failed once, it will likely fail again — unless something upstream changes. Our emergency report always includes a preventive recommendation. Accept it or not; the record stays with you.

Every call closes with a written report — fault, resolution, follow-up.

Not sure if it qualifies? Call anyway — triage is free.

(647) 505-6329